Our Services

At My Care International, we offer a wide range of professional services to cater to the unique needs of organizations and businesses across the globe. Our dedicated team of skilled professionals is committed to delivering exceptional results and ensuring client satisfaction. Explore our service offerings below:

 

Virtual Assistants

Our virtual assistants are skilled professionals who can assist you with various administrative tasks, scheduling, data entry, and more. They work remotely, providing cost-effective support while ensuring your operations run smoothly.

Medical Scribe

Our experienced medical scribes are trained to accurately document patient encounters, allowing healthcare providers to focus on delivering quality care, resulting in enhanced efficiency, reduced administrative burdens, and improved overall workflow.

Dispatch Service

Efficiently manage your logistics and streamline operations with our reliable dispatch service. We provide prompt coordination and dispatching of resources to ensure smooth communication and timely response.

Personalized Service

We offer personalized service to meet unique customer requirements, providing custom-tailored solutions that result in improved customer engagement and satisfaction.

Technical Support

We provide reliable technical support outsourcing services to solve complex technical issues, ensuring seamless operation of your products and services.​

Customer Support Services

Our customer support services are dedicated to addressing customer queries, complaints, and requests promptly and effectively, improving customer retention and loyalty.

Medical Billing

Optimize your revenue cycle management with our professional medical billing services. Our experienced billing specialists will ensure accurate coding, timely submission of claims, and efficient follow-up to maximize reimbursements.

Telemarketing Services

Our experienced telemarketing team can help boost your sales and expand your customer base through targeted marketing campaigns, providing a higher return on investment.

CCTV Monitoring

We offer comprehensive CCTV monitoring services, providing you with 24/7 surveillance and ensuring the safety and security of your premises.

Inbound Call Center Service​

In our Inbound Call Center Service, we handle your incoming calls with the utmost professionalism, ensuring customer inquiries are efficiently managed, contributing to customer satisfaction and loyalty.​

Outbound Call Center Service​

Our outbound call center services aim at proactive customer engagement. We conduct surveys, offer information, and conduct follow-ups, ensuring your message is effectively conveyed.​

Lead Generation Services

Our lead generation services are designed to provide you with qualified leads, fueling your sales pipeline and driving business growth.

Data Entry

Efficient data entry solutions for accurate and organized information management. Streamline your operations with our expert team's meticulous attention to detail.

From call initiation to resolution, we're the quickest. Period.

My Care International is your reliable call center solution. We’re not your typical call center.

Comprehensive Solutions for Your Business

With My Care International, managing your customer interactions has never been easier. Our secure and efficient solutions encompass every aspect of customer interaction, providing a seamless connection between your business and its customers. Partner with us and drive your business forward.

Successfully managed 235 customer support projects.
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Handled $10M in customer inquiries in April.
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Annually saved over 50 hours through efficient call handling and dispatch services.
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Catered to 3,500 unique users, providing personalized service and support.
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Enhance Your Communication Efficiency with My Care International

With our comprehensive call center services encompassing customer support, dispatch services, personalized service, and virtual assistance, you can manage every aspect of your customer communication from one robust platform.

Monitor with Custom Analytics

Make informed business decisions with our comprehensive sales dashboard in the cloud. Get insights into activity, revenue, and performance metrics all centralized for your convenience.

Effective Resource Allocation

Utilize our scheduling system to manage your team's workload efficiently. Keep track of all customer interactions and projects, ensuring smooth coordination and effective management.

Enhanced Collaboration

Boost your team's productivity with our collaboration tools. Share information, streamline workflows, and foster a cooperative environment for optimal results.

Streamlined Communication

Ensure your call center runs smoothly with our integrated communication tools. Stay connected with your team, make quick decisions, and deliver excellent customer service, wherever you are.

Insightful Business Intelligence

Leverage our custom analytics to gain a comprehensive view of your call center's performance. Track activity, revenue, and other key metrics from one cloud-based dashboard.

Team Management Reimagined

Our intuitive team management tools let you keep track of customer interactions and projects efficiently, ensuring seamless team coordination and maximizing customer satisfaction.

Let’s stay connected

Enquire About Our Services Today! 📞 Reach out to our Call Center Experts and Experience Exceptional Customer Service.

Address

Walia Mart GT Road, Near Indo Canadian Bus Service, Phagwara, Punjab - 144401